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Want to dig into the findings?

Explore the full report for more insights into what communities expect from engagement, practitioner challenges, and what this means for the future.


Our Panel

Colleen Gants
Managing Principal

PRR

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Elaine Yeung
Strategic Community Affairs Advisory

City of Seattle

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Tiffani Melake
Waterfront Operations Manager

City of Seattle

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Marcelle Adam
Moderator

Open Point

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What would you like to ask the panel?

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Moderation Policy

10 September, 2026

Anonymous says:

You’re speaking about data—what demographic questions do you ask, and how do you decide that?

10 September, 2026

Anonymous says:

I think ‘shouting’ can be indicative of passion which can be better than apathy. How can passion become a bridge to collaboration?

10 September, 2026

Anonymous says:

How do you manage the tension of waterfront as a community asset in a very commercialized environment? Any public/private access conflicts?

10 September, 2026

Anonymous says:

How do you manage technical leads/PMs who have engagement fatigue? Or when they start feeling antagonistic w/ community?

10 September, 2026

Anonymous says:

How does OpenPoint approach data privacy and security? How is OpenPoint as a tool talked about/introduced?

10 September, 2026

Anonymous says:

What do you think is the next big frontier for engagement as a field?

10 September, 2026

Anonymous says:

What's been your involvement, if any, in conversations about data centers?


Poll #1

What percentage of people say they DON’T trust the organizations making decisions about their communities?

Poll #2

What percentage of engagement professionals admit that underrepresented groups in their community aren’t being reached?

Poll #3

What percentage of organizations are relying on multiple, disconnected systems to manage community engagement instead of one centralized platform?

Poll #4

What percentage of engagement professionals feel genuinely positive about what AI could do for this work?